Serene Heart Home Care
Serene Heart Home Care
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  • Rx Management
  • All Services
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Frequently asked questions

 Find answers to the most commonly asked questions about our services, policies, and more. 

general

Please reach us at admin@serenehearthomecare.com if you cannot find an answer to your question.

 There are many ways to get involved, including volunteering, donating, and participating in our events and programs. Visit our volunteering to learn more about the opportunities available. 


 You can stay updated by subscribing to our newsletter, following us on social media, and regularly visiting our Blog and Events page on the website. 


 Yes, we offer 24/7 nursing care services to ensure that our patients receive the support they need at any time. Our team of nurses is available around the clock to provide care and respond to any emergencies. 


 Professional home care is beneficial for individuals recovering from surgery, managing chronic illnesses, or needing assistance with daily medical needs. If medical support cannot be adequately provided by non-medical caregivers, professional nursing care may be necessary. We can conduct an assessment to help determine the level of care needed. 


 To arrange for care at home, you can contact our intake coordinator via phone or through our online contact form. We will schedule an initial assessment to determine the specific needs and develop a customized care plan. 


Home Care General Questions

 Professional home care is beneficial for individuals recovering from surgery, managing chronic illnesses, or needing assistance with daily medical needs. If medical support cannot be adequately provided by non-medical caregivers, professional nursing care may be necessary. We can conduct an assessment to help determine the level of care needed. 


 We strive to match patients with nurses who best meet their needs and preferences. While we cannot always guarantee specific nurse assignments, we consider your input and aim to provide the best possible match. 


 We encourage feedback to help us improve our services. You can provide feedback directly to your nurse, contact our customer service team, or complete our online feedback form. 


 Yes, our privately hired aids can assist with medication management, including administering diabetic medications, monitoring for side effects, and ensuring patients follow their prescribed medication regimens correctly. 


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